SiDial Feautres
Facility
Guarantee to the users a simple and concrete experience by tools that facilitate the path of acquiring a customer or responding to an assistance request. If the operator needs to send communications, he can do with a multi-channel system that allows him to send SMS and E-mails. SiDial operates in full compliance with all the regulations provided for by the GDPR
What are you waiting for? Request a FREE demo
Cloud CRM
A complete system to manage contacts and for administrative of the call center 100% in the cloud
Calls Recording
Calls recording for internal quality control and vocal orders
Communication and Marketing
Ability to send email and SMS directly from the system to the customer for confirmation, reminder, etc.
Predictive
Lists Management
You can manage your lists quickly and easily in order to apply the best possible strategy.
Appointment Management
Real-time statistics
Responsive system
Our solution adapts to any type of device desktop and mobile, such as smartphones and tablets.
Users Management
Teleselling
SiDial allows to optimize the work of your sales team, saving time and increasing your income.
Chat
IVR without operator
High quality VoIP
We only use very high quality VoIP traffic to avoid and predict all sorts of errors or problems
Agents Section
Customized access for agents with management of lists, appointments and performance
Smart Working
Telemarketing
Facility
List Mix
Facilitate the work of operators by managing multiple lists at the same time. You can decide independently the percentage of each list
BROWSE
