SiDial Features
VoIP Connections
SiDial VoIP reduces the costs of your calls, optimizing the efficiency of your company. Our VoIP connection, which you can activate unlimitedly and also with international numbers, allows to obtain a very high-quality conversations even in connection situations that are not too efficient.
We only use very high-quality VoIP traffic split across multiple servers to avoid and predict any sort of errors or problems. Thanks to our VoIP system you will not have slowdowns, disturbances or blocks on traffic and production will never be slowed down.
The choice of VoIP is very important: using low-quality VoIP could compromise the entire work process and therefore a loss of revenue.
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Cloud CRM
A complete system to manage contacts and for administrative of the call center 100% in the cloud
Calls Recording
Calls recording for internal quality control and vocal orders
Communication and Marketing
Ability to send email and SMS directly from the system to the customer for confirmation, reminder, etc.
Predictive
Lists Management
You can manage your lists quickly and easily in order to apply the best possible strategy.
Appointment Management
Real-time statistics
Responsive system
Our solution adapts to any type of device desktop and mobile, such as smartphones and tablets.
Users Management
Teleselling
SiDial allows to optimize the work of your sales team, saving time and increasing your income.
Chat
IVR without operator
High quality VoIP
We only use very high quality VoIP traffic to avoid and predict all sorts of errors or problems
Agents Section
Customized access for agents with management of lists, appointments and performance
Smart Working
Telemarketing
Facility
List Mix
Facilitate the work of operators by managing multiple lists at the same time. You can decide independently the percentage of each list
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