Contact us
Free SiDial Demo: discover how to optimize your Call Center.
Clear all your doubts with one of our experts and discover how to optimize your call center processes to boost productivity — completely free.
GDPR Compliant
24/7 Support
100% Customizable
SiDial Certifications
ISO and GDPR certified platform: the highest commitment to security.
Our Numbers
International strength and measurable performance: the numbers behind our reliability.
Present in 12 countries
Millions of conversation minutes
managed every month
Offices across the territory
Virtual agents activated
Millions of inbound and outbound
calls managed every month
SMS sent every month
Available Data Centers
Workstations active and operational
in every country where we operate
Emails sent every month
Questions & Answers
Answers to the most frequently asked questions
Is it necessary to install hardware on-site?
No. SiDial is a 100% cloud platform: no servers, PBX systems or physical installations required. All you need is an Internet connection.
Can SiDial be integrated with other management software?
Yes. The platform can be integrated with other management systems or adapted to existing business workflows based on operational needs.
Is it GDPR compliant?
Yes. SiDial is designed in compliance with GDPR regulations, with secure data management and compliant recordings.
Can it be used for smart working? Can I access real-time analytics?
Yes. It is accessible from any device and allows real-time monitoring and analytics on performance, calls and campaigns.
Can the CRM be customized to match our operational workflows?
Yes. The CRM is fully configurable and adaptable to your organizational model and specific business processes.
How long does activation take?
Activation is fast and varies depending on the configuration required — up to two business days to start setup and training with our account team.
What kind of support do you provide?
We offer dedicated technical support with fast response via WhatsApp group and remote management.
Is it possible to activate VoIP only?
Yes. It is also possible to activate the VoIP service only, with national and international numbers whenever needed.
How does list management work?
Lists can be uploaded, segmented and managed dynamically, with agent assignment and use across different calling strategies.
SiDial is the cloud software built to maximize the productivity of Call and Contact Centers, in full compliance with GDPR regulations.
Company
About us
Support
Blog
Explore
Inbound
Outbound
MrBot
Omnichannel
Powered by LT Consulting
Copyright © 2026 – SiDial is a brand of Innovatech
Holdings Ltd – All Right Reserved
Privacy & Cookies Policy