IVR without operator
IVR (Interactive Voice Responder) is a tool used to answer incoming calls with pre-recorded messages and / or allowing the caller to direct the calls into an extension or a group based on a choice typed from the telephone keypad. It is therefore very useful for automatically calls without any human operator. Essential in the inbound settings, productive in the event of an outbound by Mr BOT integration.
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A complete system to manage contacts and for administrative of the call center 100% in the cloud
Communication and Marketing
Ability to send email and SMS directly from the system to the customer for confirmation, reminder, etc.
You can manage your lists quickly and easily in order to apply the best possible strategy.
Our solution adapts to any type of device desktop and mobile, such as smartphones and tablets.
SiDial allows to optimize the work of your sales team, saving time and increasing your income.
High quality VoIP
We only use very high quality VoIP traffic to avoid and predict all sorts of errors or problems
Facilitate the work of operators by managing multiple lists at the same time. You can decide independently the percentage of each list