IVR without operator
IVR (Interactive Voice Responder) is a tool used to answer incoming calls with pre-recorded messages and / or allowing the caller to direct the calls into an extension or a group based on a choice typed from the telephone keypad. It is therefore very useful for automatically calls without any human operator. Essential in the inbound settings, productive in the event of an outbound by Mr BOT integration.
Discover the main features of SiDial, the best call center software. Click on each feature to learn more.
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A complete system to manage contacts and for administrative of the call center 100% in the cloud
Ability to send email and SMS directly from the system to the customer for confirmation, reminder, etc.
This feature allows you to automate outbound calls, generating an increase in valid calls.
You can manage your lists quickly and easily in order to apply the best possible strategy.
Our solution adapts to any type of device desktop and mobile, such as smartphones and tablets.
SiDial allows to optimize the work of your sales team, saving time and increasing your income.
We only use the highest quality of VoIP traffic to avoid and predict all sorts of errors or problems