SiDial Feaures
Users Management
With the CRM in the cloud, you can manage all the contacts coming from multiple platforms and present on multiple lists. You can manage recalls, send communications and divide, for example, the contacts by location to get the best results from the single campaign in progress. Our software also allows diversification of access permissions by authorising, for example, the view of one list rather than another, to different operators.
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Cloud CRM
A complete system to manage contacts and for administrative of the call center 100% in the cloud
Calls Recording
Calls recording for internal quality control and vocal orders
Communication and Marketing
Ability to send email and SMS directly from the system to the customer for confirmation, reminder, etc.
Predictive
Lists Management
You can manage your lists quickly and easily in order to apply the best possible strategy.
Appointment Management
Real-time statistics
Responsive system
Our solution adapts to any type of device desktop and mobile, such as smartphones and tablets.
Users Management
Teleselling
SiDial allows to optimize the work of your sales team, saving time and increasing your income.
Chat
IVR without operator
High quality VoIP
We only use very high quality VoIP traffic to avoid and predict all sorts of errors or problems
Agents Section
Customized access for agents with management of lists, appointments and performance
Smart Working
Telemarketing
Facility
List Mix
Facilitate the work of operators by managing multiple lists at the same time. You can decide independently the percentage of each list
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